Privacy Policy

Effective Date: 14 January 2024

Introduction Thumamina Delivery (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you use our application or website.

1. Information We Collect We collect the following types of information:

1.1 Personal Information

• Name, email address, phone number, and delivery address.
• Payment information for orders.

1.2 Non-Personal Information

• Device details, such as model and operating system.
• Browsing behavior and app usage analytics.

1.3 Location Data

• Real-time location for accurate deliveries.

2. How We Use Your Information We use the information collected for the following purposes:

• To process and deliver your orders.
• To provide customer support.
• To send updates, promotions, or important notices.
• To analyze app usage and improve services.
• To comply with legal obligations.

3. Information Sharing We may share your information with:

• Service Providers: Third-party vendors who assist in delivering services.
• Business Partners: Vendors offering goods and services on the platform.
• Legal Authorities: If required by law or to protect our rights.

4. Data Security We implement robust security measures to protect your data. However, no electronic transmission or storage method is 100% secure. By using our services, you acknowledge the inherent risks.

5. Your Rights You have the right to:

• Access, update, or delete your personal information.
• Opt-out of promotional communications.
• Withdraw consent for location tracking.

To exercise these rights, contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies We use cookies to enhance your experience. You can manage cookies through your device settings.

7. Third-Party Links Our app may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy We may update this policy from time to time. The updated policy will be posted with the “Effective Date” revised.

9. Contact Us For questions about this Privacy Policy, please contact us:

Email: admin@thumaminadelivery.co.za
Phone: +27768511114

By using Thumamina Delivery, you agree to this Privacy Policy.